Reservations are always recommended to assure you get the appointment time and therapist you would like.
However, at times we do have openings in the schedule, so of course you can always call the same day if you decide you would like to come in at the last moment and we will do our best to accommodate you.
Please read our Cancellation and No Show Policy below before you make your reservation.
When you schedule an appointment at diVINE SPA, we reserve our time exclusively for you. Therefore we require a credit card to reserve your appointment time. A 24-hour notice of cancellation is required to avoid a 50% charge of services reserved. No-shows will result in 100% billing equal to the total amount of services reserved.
Cancellation & Rescheduling
As a courtesy to you, other clients and therapists, we adhere to the spa cancellation policy: If you must reschedule or cancel an appointment, please advise us 24 hours in advance for single treatment, 48 hours in advance for couples’ treatments to avoid being charged 50% of the scheduled treatment(s). No-show appointments will be charged the full treatment fee.
When making a reservation with a gift certificate a 24-hour notice of cancellation is required to avoid a 50% deduction of the service cost from the gift certificate amount. No-shows will result in 100% deduction of the service cost from the amount printed on the gift certificate.
For late arrivals, your appointment time may be reduced in order to finish on time for the next scheduled client. The full value of your treatment will be applied.
Details to keep in mind
A 20% service charge is added to the price of all services, covering gratuities for your service provider (licensed massage therapist, esthetician).
For health and safety, all clients are required to fill out and sign an Intake and Consent Form, prior to enjoying the Spa Service(s).
Please notify our staff if you are pregnant or have any medical conditions or physical ailments, as certain treatments may not be suitable.
Note that the Spa is a completely cell phone- and smoke-free environment. We thank you for your cooperation.
All diVINE SPA memberships’ benefits are for active diVINE SPA members in good standing during the term of their membership.
What to expect and to know, your privacy and comfort are the utmost importance to us. Your therapist will discuss a complete overview of the treatment you will experience, please feel free to ask any questions or make requests to ensure your own comfort level. In your massage room, soft, soothing music will be played to help you relax and the therapist will leave you to undress to your own level of comfort. You will then lie on the massage table as directed by your therapist. You will remain properly draped during the entire session to keep you warm and comfortable. A light organic massage lotion, oil or cream will be used to allow your muscles to be massaged without causing excessive friction to the skin.
In a general Swedish massage, your session may begin with light flowing strokes that will help calm your nervous system and relax muscle tension. As your body becomes relaxed, pressure could be gradually increased to the moderate level. It is important to communicate with your therapist if you feel any discomfort so that another approach may be taken. Therapeutic Massage is most effective when your body is not resisting.
When your massage is complete your therapist will leave the room to allow for you to re-dress. Your therapist will then provide you with water or tea and ask if you have any questions or concerns about your massage or future massages.
After your massage you will feel relaxed and you may feel relief from long-term aches and pains. For the first 24 hours after a deep tissue massage, you may feel a little sore or achy. This is a normal response due to toxins releasing from your soft tissue, it is highly recommended that you drink plenty of water following any massage. After that time, you will feel increased energy, heightened awareness and greater productivity.
It is important that you inform your therapist of any health problems or medications you are taking prior to your massage.
YOU deserve to revitalize and treat yourself by coming to our private organic SPA and experience our ZEN ATMOSPHERE and LUXURIOUS TREATMENTS.